Front Desk Receptionist
Microtel Inn & Suites Microtel Inn & Suites Sandston, VA Sandston, VA Part-time Full-time Part-time Full-time $12 - $20 an hour $12 - $20 an hour 22 hours ago 22 hours ago 22 hours ago Must be able to work both 3 pm-11 pm and 11 PM to 7 AM shifts, ALSO WEEKENDS.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms.
Please provide information about our hotel, available rooms, rates, and amenities.
Respond to clients' complaints in a timely and professional manner Please liaise with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests' needs.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist, or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type:
Part-time, Full-time Salary:
Up to $20.
00 per hour Schedule:
8-hour shift Night and Evening shifts Holidays Monday to Friday Overtime Weekend availability Work Location:
Microtel Inn & Suites, 6000 Audubon DR, Sandston, VA 23150.
Job Type:
Part-time, Full-time Schedule:
8-hour shift Shift availability:
Night Shift (Required) Evening Shift (Required) Work Location:
In person Job Types:
Full-time, Part-time Pay:
$12.
00 - $20.
00 per hour Schedule:
8 hour shift Evening shift Night shift Overnight shift Ability to commute/relocate:
Sandston, VA 23150:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) 10 key typing:
1 year (Required) Shift availability:
Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms.
Please provide information about our hotel, available rooms, rates, and amenities.
Respond to clients' complaints in a timely and professional manner Please liaise with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests' needs.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist, or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type:
Part-time, Full-time Salary:
Up to $20.
00 per hour Schedule:
8-hour shift Night and Evening shifts Holidays Monday to Friday Overtime Weekend availability Work Location:
Microtel Inn & Suites, 6000 Audubon DR, Sandston, VA 23150.
Job Type:
Part-time, Full-time Schedule:
8-hour shift Shift availability:
Night Shift (Required) Evening Shift (Required) Work Location:
In person Job Types:
Full-time, Part-time Pay:
$12.
00 - $20.
00 per hour Schedule:
8 hour shift Evening shift Night shift Overnight shift Ability to commute/relocate:
Sandston, VA 23150:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) 10 key typing:
1 year (Required) Shift availability:
Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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